“If you don’t hear from me by 10:30, cancel my haircut appointment,” are the last words firefighter Robert Spear, Jr. said to his wife. She cancelled the appointment at 10:28 after both towers fell. He rode to the towers knowing his brother-in-law was most likely trapped on the 96th floor of the North Tower in the offices of Marsh & McLennan. Firefighter Spear waited 10 years to be called up to the FDNY, and took a 50% pay cut to take on a job he loved. He and Dana Hannon had each been inducted into the FDNY in February 2000.